Popular Services

Request specialty software to be purchased for installation on your BHSU-owned devices.


Request assistance for an account activation or a password reset


Use this service to request assistance from the Help Desk


Install or Reload a computer for Faculty or Staff member


Request assistance with activating or resetting your Duo account


Report an issue or request assistance with connectivity to the campus wireless (Wi-Fi) signal.


Request Assistance with Druva.


D2L

Use this service for D2L service offerings


Request Assistance with Software on a Campus Computer


Classroom equipment Issues, software Installs, and video conference requests


VPN

Install or request assistance with VPN


Request to be removed from the Campus Alert System


Request for an Ethernet port to be activated or report an issue with the wired network.


Use this service to request assistance connecting to the wireless (Wi-Fi) or wired (Ethernet) network in the Residence Halls.


Buzz card troubleshooting such as door access, events, meal plans, purchase issues, refill station


Request video conferencing equipment, projectors, PA systems


Need to be given permissions to a share or admin rights


Use this service for Mac installs


Use this service to request assistance with an event setup


Submit a request to transfer data from one device to another or shared drive.


Users looking to add or remove an additional phone line to their office phone unit. User needs VoIP phone assistance


Request assistance with Campus Hardware


Troubleshooting help for the following Mac Labs; J008, J207, and WB306


Install or Reload an iPad for a Faculty or Staff member