Popular Services

Request specialty software to be purchased for installation on your BHSU-owned devices.

Request assistance for an account activation or a password reset

Use this service to request assistance from the Help Desk

Install or Reload a computer for Faculty or Staff member

Request assistance with activating or resetting your Duo account

Report an issue or request assistance with connectivity to the campus wireless (Wi-Fi) signal.

Request Assistance with Druva.


Use this service for D2L service offerings

Request Assistance with Software on a Campus Computer

Classroom equipment Issues, software Installs, and video conference requests


Install or request assistance with VPN

Request to be removed from the Campus Alert System

Request for an Ethernet port to be activated or report an issue with the wired network.

Use this service to request assistance connecting to the wireless (Wi-Fi) or wired (Ethernet) network in the Residence Halls.

Buzz card troubleshooting such as door access, events, meal plans, purchase issues, refill station

Request video conferencing equipment, projectors, PA systems

Need to be given permissions to a share or admin rights

Use this service for Mac installs

Use this service to request assistance with an event setup

Submit a request to transfer data from one device to another or shared drive.

Users looking to add or remove an additional phone line to their office phone unit. User needs VoIP phone assistance

Request assistance with Campus Hardware

Troubleshooting help for the following Mac Labs; J008, J207, and WB306

Install or Reload an iPad for a Faculty or Staff member