Resident Hall Network


This service provides assistance connecting to the Residence Hall wireless network and reporting wireless connection issues.  

Listed below are what devices should connect to BHSU-Secure and which should connect to BHSU-Guest

  • For more information about wireless, like how to connect, please refer to the Knowledge Base articles  to the right under Related Articles that may be able to assist you
  • Click Report Wireless Issue to report your issue to the ITS Help Desk. 
    • The form will ask you to provide information about the issue you are experiencing, including location where the issue is occurring
  • Access to Knowledge base articles for diagnosing and troubleshooting wireless yourself
  • Ability to request assistance with connecting to wireless in Residence Halls
  • Reporting limited or connectivity issues
  • Troubleshooting wireless issues or slow connection speeds
  • Ability to collect all necessary information and track progress
  • Scheduling available time for troubleshooting
  • Request ethernet port activation
Available To

Staff and Students



Request Activation

Related Articles (3)

Use this article for instructions on connecting to the BHSU-Secure wifi
Find the MAC address for your device
This article can be used for troubleshooting connectivity and wifi network issues


Service ID: 15
Mon 1/31/22 12:25 PM
Thu 5/26/22 4:34 PM