Resident Hall Network

This service provides assistance connecting to the Residence Hall wireless network and reporting wireless connection issues.  

Listed below are what devices should connect to BHSU-Secure and which should connect to BHSU-Guest

• For more information about wireless, like how to connect, please refer to the Knowledge Base articles  to the right under Related Articles that may be able to assist you
• Click Report Wireless Issue to report your issue to the ITS Help Desk. 
  • The form will ask you to provide information about the issue you are experiencing, including location where the issue is occurring

• Access to Knowledge base articles for diagnosing and troubleshooting wireless yourself
• Ability to request assistance with connecting to wireless in Residence Halls
• Reporting limited or connectivity issues
• Troubleshooting wireless issues or slow connection speeds
• Ability to collect all necessary information and track progress
• Scheduling available time for troubleshooting
• Request ethernet port activation

Staff and Students