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Services or Offerings?
Account Assistance
  1. Services
  2. User Accounts, Buzz Cards and DUO
Request assistance for an account activation or a password reset
Classroom Technology Assistance
  1. Services
  2. University Technology
Request assistance with troubleshooting and/or installing hardware/software for classroom technology.
Computer Lab
  1. Services
  2. University Computers
Troubleshooting help for any Computer Lab on Campus
Contract Request
  1. Services
  2. Business Office
Submit required information for contracts valued at $4,000 or more and lasting 60 days or longer.
D2L
  1. Services
  2. University Technology
Use this service for D2L service offerings
Data Transfer
  1. Services
  2. University Computers
  3. Data Management
Submit a request to transfer data from one device to another or shared drive.
Hardware Assistance
  1. Services
  2. University Computers
Request assistance with Campus Hardware
Install Computer
  1. Services
  2. University Computers
  3. Computer Set Up
Install or Reload a computer for Faculty or Staff member
Internet Connectivity Assistance
  1. Services
  2. University Technology
Request assistance with connecting to the internet on campus.
Media & Conference Technology Assistance
  1. Services
  2. University Technology
Request Assistance
  1. Services
  2. None
Use this service to request assistance from the Help Desk
Residence Hall Network
  1. Services
  2. Network Connectivity
Use this service to request assistance connecting to the wireless (Wi-Fi) or wired (Ethernet) network in the Residence Halls.
Software Assistance
  1. Services
  2. University Computers
Request Assistance with Software on a Campus Computer
VoIP Phone Assist
  1. Services
  2. University Technology
Users looking to add or remove an additional phone line to their office phone unit. User needs VoIP phone assistance
Wired Network Assistance
  1. Services
  2. Network Connectivity
Request for an Ethernet port to be activated or report an issue with the wired network.