Connecting to BHSU-Secure and Eduroam

Issue/Question

How do I connect to the campus Wi-Fi? 

Environment

• Wi-Fi 
• Android 
• Mac OS
• Windows PC 
• Chromebooks
• BHSU-Secure 
• BHSU-Guest 
• Eduroam 

Cause

Device has never connected.

User changed password or has a new device.

User needs updated Wi-Fi drivers.

Resolution

Windows PC
Connect to BHSU-Secure or EduROAM on Windows 10

1. Click the network icon on the lower right corner of the screen.

2. Click the “BHSU-Secure” or "eduroam" wireless network. 

3. Provide your university email (eg: jane.smith@yellowjackets.bhsu.edu) and password.

4. Click “Connect” to continue.

5. You will now see that you are connected.

6. You may be prompted to install the Safe Connect Policy Key.

7. Click the blue “Download Now” button and run the ServiceInstaller.exe file to complete the install. 

8. Click on the installer that shows in either the upper right-hand corner or the bottom left-hand corner.

9. Wait for a pop-up to say Welcome to Policy Key Installer, then click Install on the pop-up.

10. Wait for the install to finish then click 'Finish'.

11. Once you have installed the Policy Key, click the blue “I’m done installing” button. You will then be redirected to the Black Hills State University website. This indicates that you are successfully connected to the Internet.

Mac OS
Connect to BHSU-Secure or EduROAM on Mac OS 

1. Click the network icon in the upper right corner of the screen.
   
2. Click the “BHSU-Secure” or "eduroam" wireless network.
   
3. Provide your university email (eg: jane.smith@yellowjackets.bhsu.edu) and password.
   
4. Click “Continue” to continue connecting.
   

5. You will now see that you are connected.

6. You may be prompted to install the Safe Connect Policy Key.

7. Click the blue “Download Now” button and run the ServiceInstaller.exe file to complete the install. 
   

   8. Click on the installer that shows in either the upper right-hand corner or the bottom left-hand corner.
   

   9. Wait for a pop-up to say Welcome to Policy Key Installer, then click Install on the pop-up.
   

   10. Wait for the install to finish then click 'Finish'.
   

   11. Once you have installed the Policy Key, click the blue “I’m done installing” button. You will then be redirected to the Black Hills State University website. This indicates that you are successfully connected to the Internet.
   

Android / Google
Connect to BHSU-Secure or EduROAM on Android

1. Choose the “BHSU-Secure” or "eduroam" wireless network.

2. Leave the “EAP Method” option set to "PEAP."

3. Leave “Phase 2 Authentication” set to "None."

4. Under “CA Certificate” choose “Do not validate” or leave as “(Unspecified)”

5. Under "Domain," type in: bhsu.edu

6. Under “Identity," enter your email address (eg: jane.smith@bhsu.edu).

7. Leave the “Anonymous Identity” option blank.

8. Enter your password in the “Password” field. The password should match your normal email password.

9. Click the “Connect” button. You should now be successfully connected.

Chromebook
Connect to BHSU-Secure or EduROAM on Chromebook

1. Locate Wifi icon in the bottom right corner.
   
    
2. Select the wifi/network button.
   
    
3. Choose the "BHSU-Secure" or "eduroam" wireless network
   
    
4. Change the "EAP Method" option set to PEAP.
   
    
5. Leave "EAP Phase 2 Authentication to "Automatic"
   
    
6. Leave "Server CA certificate" to "Default"
   
    
7. Under "Domain suffix match" type in "bhsu.edu"
   
    
8. Under "Identity" type in your BHSU email address (eg: jane.smith@bhsu.edu or jane.smith@yellowjackets.bhsu.edu).
   
    
9. Enter your password in the "Password" field. The password should match your BHSU email password.
   
    
10. Leave "Anonymous identity" blank
    
     
11. Click "Connect". You should now be successfully connected.