Connecting to BHSU-Secure and Eduroam

Issue/Question

How do I connect to the campus Wi-Fi? 

Environment

• Wi-Fi 
• Android 
• Mac OS
• Windows PC 
• Chromebooks
• BHSU-Secure 
• BHSU-Guest 
• Eduroam 

Cause

Device has never connected.

User changed password or has a new device.

User needs updated Wi-Fi drivers.

Resolution

Windows PC
Connect to BHSU-Secure or EduROAM on Windows 10 (Directions with pictures)

1. Click the network icon on the lower right corner of the screen.
2. Click the “BHSU-Secure” or "eduroam" wireless network. 
3. Provide your university email (eg: jane.smith@yellowjackets.bhsu.edu) and password.
4. Click “Connect” to continue.
5. You will now see that you are connected.
   1. You may be prompted to install the Safe Connect Policy Key.
   2. Install the policy key thorough your web browser.
   3. Click the blue “Download Now” button and run the ServiceInstaller.exe file to complete the install.
6. Once you have installed the Policy Key, click the blue “I’m done installing” button. You will then be redirected to the Black Hills State University website. This indicates that you are successfully connected to the Internet.

Mac OS
Connect to BHSU-Secure or EduROAM on Mac OS (Directions with pictures)

1. Click the network icon in the upper right corner of the screen.
2. Click the “BHSU-Secure” or "eduroam" wireless network.
3. Provide your university email (eg: jane.smith@yellowjackets.bhsu.edu) and password.
4. Click “Continue” to continue connecting.
5. MacBook users will need to install the Policy Key.

Android / Google
Connect to BHSU-Secure or EduROAM on Android (Directions with pictures)

1. Choose the “BHSU-Secure” or "eduroam" wireless network.
2. Leave the “EAP Method” option set to "PEAP."
3. Leave “Phase 2 Authentication” set to "None."
4. Under “CA Certificate” choose “Do not validate” or leave as “(Unspecified)”
5. Under "Domain," type in: bhsu.edu
6. Under “Identity," enter your email address (eg: jane.smith@bhsu.edu).
7. Leave the “Anonymous Identity” option blank.
8. Enter your password in the “Password” field. The password should match your normal email password.
9. Click the “Connect” button. You should now be successfully connected.

Android 11+ / Google Pixel
Connect to BHSU-Secure or EduROAM on Android (use these instructions if "Do not validate" is not an option)

1. Choose the "BHSU-Secure" or "eduroam" wireless network
2. Leave the "EAP Method" option set to "PEAP."
3. Change "Phase 2 Authentication" to "MSCHAPV2."
4. Under "CA Certificate," choose "Use system certificates."
5. Under "Online Certificate Status" choose "Request Certificate Status"  
6. Under "Domain," type in: bhsu.edu
7. Under "Identity," type in your BHSU email address (eg: jane.smith@bhsu.edu or jane.smith@yellowjackets.bhsu.edu).
8. Leave the "Anonymous identity" option blank.
9. Enter your password in the "Password" field. The password should match your BHSU email password.
10. Click the "Connect" button. You should now be successfully connected.

Chromebook
Connect to BHSU-Secure or EduROAM on Chromebook

1. Choose the "BHSU-Secure" or "eduroam" wireless network
2. Change the "EAP Method" option set to PEAP.
3. Leave "Phase 2 Authentication to "Automatic"
4. Leave "Server CA certificate" to "Default"
5. Under "Domain suffix match" type in "bhsu.edu"
6. Under "Identity" type in your BHSU email address (eg: jane.smith@bhsu.edu or jane.smith@yellowjackets.bhsu.edu).
7. Enter your password in the "Password" field. The password should match your BHSU email password.
8. Leave "Anonymous identity" blank
9. Click "Connect". You should now be successfully connected.