Wireless Network Assistance


This service provides assistance connecting to the University's wireless network and reporting connection issues.  

  • For more information about wireless, like how to connect, please refer to the Knowledge Base articles to the right under "Related Articles."
  • Click "Report Wireless Issue" to report your issue to the NCS Help Desk. 
    • The form will ask you to provide information about the issue you are experiencing.
    • Please include as much information as possible.
  • Access to Knowledge Base articles for quick troubleshooting
  • Ability to request assistance with connecting to Wi-Fi
  • Reporting wireless connectivity issues
  • Troubleshooting wireless issues, such as slow connection speeds
  • Collection of pertinent information
  • Ability to track progress of reported issue
  • Scheduling available time for troubleshooting
Available To

Students, Staff, and Faculty



Report Issue

Related Articles (5)

Use this article for instructions on connecting to the BHSU-Guest wifi
Use this article for instructions on connecting to the BHSU-Secure wifi
This article is for activating Residence Hall ethernet ports
Find the MAC address for your device
This article can be used for troubleshooting connectivity and wifi network issues


Service ID: 20
Mon 1/31/22 1:32 PM
Fri 5/26/23 11:50 AM