How to Setup your BHSU Account

Your BHSU email will typically follow this format: 

But if someone already attending BHSU has the same name as you, then your email address may take on another format:

• FirstName.M.LastName@BHSU.edu
• FirstName.LastName70@BHSU.edu

​​​If you would like assistance in finding out what your BHSU email is, please follow the steps below:

1. Head to account.BHSU.edu and click on "Forgotten User Name"
   
    

2. The next screen will then prompt you for your Last Name and Date of Birth. Please make sure to enter your birth date in the correct format MMDDYYYY (no slashes or hyphens) and then click on "Search"
    

3. After clicking on "Search" you'll meet a screen saying your personal/alternative email address has recieved a message containing your BHSU username. 
   If you encounter any error; Please take a screenshot and make sure to include it as you submit the Account Assistance Form.
   ​​​​
    

4. Check your alternative/personal email address for an email from BHSU. If you do not receive an email, make sure to check your spam or junk folder. If it does not show up there. Please fill out and submit the Account Assistance Form.
   

After you know what your BHSU email is, you will want to get the password set up so that you can start to sign into it, Click into the Guide below to learn how to do that.  

After making your BHSU password, you will not be required to change your password unless it has been compromised.
While creating your password, please keep in mind that you will have to follow these password requirements:

• At least 15 digits
• At least 3 of 4 Character Types
  • At least 1 UPPERCASE
  • At least 1 lowercase
  • At least 1 Number (12345)
  • At least 1 Symbol (!@#$%)
• No Personal Information you would've shared with BHSU
  • Your Name
  • Date of Birth

If you're ready to create your password, please follow the steps below:

1.  Head to account.BHSU.edu and click on "Reset Password"
   
    
2. The next screen will then prompt you for your Last Name and Date of Birth. Please make sure to enter your birth date in the correct format MMDDYYYY (no slashes or hyphens) and then click on "Search"
   
    
3. After clicking on "Search" you'll meet a screen saying your personal/alternative email address is about to be sent a message containing a security code. To send the code, click on "Continue"
   
   • If you instead encounter an error; Please take a screenshot and make sure to include it as you submit the Account Assistance Form.
      
4. Check your personal/alternative email address for an email from BHSU containing a verification code/link. If you do not receive an email, make sure to check your spam or junk folder. If it does not show up there, Please fill out and submit the Account Assistance Form.
   
    
5. Copy and Paste the code to the Account.BHSU.edu window, or click on the link to verify the confirmation code.
   
6.  After verifying the Confirmation Code, you will then be able to set up your BHSU Password. Please make sure to follow the Password Requirements. 
   • Important Note:
     It is suggested that you don't use a password generator to create your account password. But if you do, please keep in mine that you will want to be able to easily remember this password so you can use the campus computers, and so you can easily use your account across multiple devices.
      
7. Once your password is accepted, you will see a progress bar while your password is changing. Once that bar finishes, your new password should be active, but please allow up to 15-30 minutes for our system to fully sync up.

You will be able to set up DUO Mobile during your first time trying to sign into your BHSU account. If you sign into your account at account.BHSU.edu you will not be prompted to set up DUO Mobile and will need to sign in through another site to finish setting up your account.  

1. To start setting up DUO, you'll need to sign into your BHSU account.
   You have a couple different options to choose from for signing in:
   • Sign into your BHSU Email - Office
   • Sign into MyBHSU/Snap
      
2. After using your BHSU Email and Password to sign in, you should get a Welcome prompt from DUO Security:
   Click on Get Started
   
    
3. Click on Duo Mobile
   
    
4. Enter your Cell Phone Number and click on Continue
   
    
5. It will then ask you to confirm if your Cell Phone Number is correct: If it is, then click on Yes, it's correct,
   If not, then change it if neccesary.
   
    
6. You'll then be prompted to Download and Install DUO Mobile.
   After installing, Click on Next 
   
   ​​​​​​
   • If you're unable to Download and Install DUO Mobile on your mobile device;
     Please fill out and submit the DUO Assistance service form.
      
7.  After Downloading and Installing DUO Mobile and clicking on Next, you'll then be prompted to scan a QR Code within the DUO Mobile Application.
   If you're signing into your BHSU account on your phone, you can click on Get an activation link instead to activate your DUO Mobile Application. 
   
    
8. After activiting your DUO Mobile Applciation, Navigate back to where you were signing in;
   You should be prompted to continue signing in using DUO Mobile. Click on Continue
   
    
9. Click on Log in with Duo to finish signing in.
   
    
10. Your screen should then present you with a 3 digit code that you will need to confirm within the DUO Mobile Application.
    After verifying the 3 digit code, you will be asked if the device you're signing into is yours or if it is used by other people. If it is used by others, please make sure to select No, other people use this device otherwise you're good to click on Yes, this is my device