How to Reset your Password

Issue/Question

I forgot my Password.

What is my password?
How do I reset my password?
How do I find my password?

Cause

I forgot my password and/or my password isn't working
My BHSU account password has been compromised and I need to reset my password. 

Resolution

After making your BHSU password, you will not be required to change your password unless it has been compromised.
While creating your password, please keep in mind that you will have to follow these password requirements:

BHSU Password Requirements

• At least 15 digits
• At least 3 of 4 Character Types
  • At least 1 UPPERCASE
  • At least 1 lowercase
  • At least 1 Number (12345)
  • At least 1 Symbol (!@#$%)
• No Personal Information you would've shared with BHSU
  • Your Name
  • Date of Birth
  • etc.

How do I set up my BHSU Password?

If you're ready to create your password, please follow the steps below:

1.  Head to account.BHSU.edu and click on "Reset Password"
   
    
2. The next screen will then prompt you for your Last Name and Date of Birth. Please make sure to enter your birth date in the correct format MMDDYYYY (no slashes or hyphens) and then click on "Search"
   
    
3. After clicking on "Search" you'll meet a screen saying your personal/alternative email address is about to be sent a message containing a security code. To send the code, click on "Continue"
   
   • If you instead encounter an error; Please take a screenshot and make sure to include it as you submit the Account Assistance Form.
      
4. Check your personal/alternative email address for an email from BHSU containing a verification code/link. If you do not receive an email, make sure to check your spam or junk folder. If it does not show up there, Please fill out and submit the Account Assistance Form.
   
    
5. Copy and Paste the code to the Account.BHSU.edu window, or click on the link to verify the confirmation code.
   
6.  After verifying the Confirmation Code, you will then be able to set up your BHSU Password. Please make sure to follow the Password Requirements. 
   • Important Note:
     It is suggested that you don't use a password generator to create your account password. But if you do, please keep in mine that you will want to be able to easily remember this password so you can use the campus computers, and so you can easily use your account across multiple devices.
      
7. Once your password is accepted, you will see a progress bar while your password is changing. Once that bar finishes, your new password should be active, but please allow up to 15-30 minutes for our system to fully sync up.