Issue/Question
How do I activate my BHSU email?
What is my BHSU email?
Environment
- User Accounts
- BHSU Email
- Microsoft Outlook
Cause
New Student, Staff, or Faculty member
Resolution
At BHSU, you will have one main account. This one email address (firstname.lastname@yellowjackets.bhsu.edu) and 15-character password will log you into nearly everything BHSU. Mainly your email, SNAP, and D2L. Following these steps will get everything set up for you to access these accounts!
***IMPORTANT*** Your account will not be active for 1-2 business days after initial acceptance at BHSU
- First, we will find your username and set your password. To do this, open https://account.bhsu.edu in a web browser (EDGE, Google Chrome, Safari, FireFox, etc.)
- Click the "Forgotten Password" button
3. The next screen will ask for your last name and birth date. Please make sure you enter your birth date in the correct format MMDDYYYY (no slashes or hyphens) and then select the checkbox verifying you are not a robot
4. After entering your information, select email verification. If you received an error on this screen, please contact the Help Desk by filling out this form
5. You will have a message displayed that includes the first letter of your alternative email address and part of the email domain. i.e. r************@g****.com, please log into your alternative email address
5. In your alternative email account, find the email from BHSU HelpDesk with the subject BHSU Forgotten Password Verification. If not in your main inbox, check your junk or spam folder as well.
6. The email will display your BHSU email address (usually Firstname.Lastname@yellowjackets.bhsu.edu), take note of your BHSU email and then select the "Click Here" link
7. A new screen will open asking for a new password and will also display the password requirements. Please type in a new password and then click the Change Password button
*** DO NOT USE A RECOMMEND PASSWORD FROM YOUR BROWSER *** You will need to know this password for logging in both on and off campus
8. Once your password is accepted, you will see a progress bar while your password is changed. Once that bar finishes, your new password is active
Once you have activated your email you now need to activate DUO.