Signing into Zoom

Tags zoom

Issue/Question

Need to sign in to Zoom to access your meetings and your Zoom license.

Environment

  • Zoom

Cause

You are signing into Zoom on a new device.

Zoom updated and needs you to log in again.

Resolution

Zoom Client Steps

The Zoom client has been installed on all Faculty and Staff BHSU computers. You can find a desktop icon for it or find it in your Start Menu.

1. Once you open the program you will see a sign-in window. Click Sign In.

Zoom Sign-In Window

2. Click SSO, which is the key icon 

Zoom Sign-In Option Window

4. Zoom will ask for a domain. Type BHSU into the text box.

Zoom SSO Domain Sign In

5. Zoom will launch a web page with our sign on page, type in your BHSU email. 

BHSU

6. Type in your BHSU password.

7. After you have typed your BHSU credentials, you get a Duo Push. Complete the verification.

Duo Verification Code

8. Answer the question of if this is your device or not.

Duo device question.

9. Answer the question about staying signed in.

Stay sign in question.

10. Lastly, Zoom will want to launch the application to finish the login process. There are two ways of doing this.

Option one: A pop-up will appear at the top of the web browser stating that the application is trying to open. If this is your BHSU computer then check the box and click Open. If not, don't check the box and click Open.

Pop-up for launching Zoom application.  

Option 2: The web browser will present a page where you can click Launch Zoom button.

Web page for launching Zoom application.

 

 

Zoom Online Steps

If you do not have Zoom installed on your computer, you can also access Zoom by going to https://bhsu.zoom.us and clicking Sign In.

Repeat steps 5 - 9 from above.

Once logged in, you will land on the profile page. From there navigate to the Meetings tab on the left-hand side of the window.

After you have clicked on the Meetings Tab, find your meeting and hover over it and click Start. The web browser will open the meeting as a web application. 

Please submit a ticket if you need further assistance

 

0% helpful - 1 review
Print Article

Details

Article ID: 461
Created
Tue 11/28/23 10:45 AM
Modified
Wed 11/29/23 2:52 PM

Related Articles (2)

Troubleshoot scheduling a Zoom meeting in Outlook
Step-by-step on how to set up university Zoom account