Supported Software

Summary

A list of Supported Software approved for use on University Owned Computers

Body

Issue/Question

What software can be installed on my work computer?
Which software is supported by the BHSU Help Desk?

Environment

  • BHSU - Spearfish Campus
  • BHSU - Rapid City Campus 
  • University Owned Computers

Cause

I was issued a device by BHSU for work and would like to install software.

Resolution

Supported Software refers to a list of specific programs and applications that are Officially Approved for use on University Owned Computers. These applications are selected based on their reliability, security, and compatibility with BHSU’s IT infrastructure. Supported software typically includes productivity tools, educational applications, communication platforms, and essential utilities. 

Some of the supported software listed below may require an additional license that is not included with your BHSU account. If you're unsure if a license is required, please reach out to the Help Desk, or submit the Software Assistance service form for more help.

Why is there Supported Software?

  • Security: Supported software has been vetted by our Cybersecurity Specialist, reducing the risk of Cyber based threats and data breaches. 
  • Compliance: Supported software ensures that all applications used comply with South Dakota's Terms and Conditions, protecting BHSU from legal and operational risks.
  • Support: The BHSU Help Desk provides support for most supported software, enabling Faculty, Staff, and Students to utilize these tools effectively.
     
What the BHSU Help Desk Offers
Supported
Exception
 Not Supported
Support with Installing the Software X X  
Support with Uninstalling  X X X
Support with Troubleshooting Errors X    

What are the Supported Software? 
 

Supported
Exception
Not Supported
Adobe Creative Cloud Suite Chimera Epic Games
Adobe Acrobat Gimp Steam
Office 365 suite EndNote Discord
Zoom Grammarly CCleaner
Chrome Audacity Dropbox
VLC Media Player Artec Studio Any Video Game
7-zip Bamboo Pen MalwareBytes
Respondus Firefox Java JRE/JDK 
Google Earth Starry Night McAfee
Cisco Secure Connect Logger Pro 3  
Perspective Content / Image Now ExactFile  
ArcGIS Titanium Schedule  
Citrix LogiTune  
Milestone WinSCP  
PL/SQL Developer 1Password  
Oracle Key pass  
HP Image Assistant TrackMan Performance Studio  
AIMS    
Druva    
Microsoft Defender    
Edge    
Visio    
Visual Studio    
WebXtender    
Zoom    
Dell Display Manager    
Papercut    

If you would like to use software that is not included on this list, please go to the Software Purchase Request service and fill out a form.
If you would like to install software that is included on this list, please go to the Software Assistance service and fill out a form. 

Details

Details

Article ID: 515
Created
Sat 7/6/24 12:20 AM
Modified
Wed 12/11/24 5:30 PM