WEX Fuel Card PIN to refuel fleet vehicles

Issue/Question

How do I get a WEX fuel card personal identification number (PIN)?

What are the steps to refuel a fleet vehicle when traveling?

Environment

  • Fleet Vehicle
  • Fuel Card
  • Refueling a vehicle when traveling

Resolution

  1. In order to refuel Fleet & Travel Management (FTM) vehicles, the driver needs to use a new WEX fuel card with a personal identification number (PIN).
    • If you have not received a PIN by email then call FTM office at 605-773-3162
    • The State of South Dakota, Bureau of Human Resources and Administration will email you a PIN 

Steps for fueling are:

  1. Use state fuel pumps with key fob when possible
  2. If retail fuel is needed, insert the WEX fuel card at the pump
  • Enter your PIN #
  • Insert correct odometer reading
  • Select correct fuel type and begin fueling
  • WEX cards are setup to allow for the purchase of car washes, washer fluids, oil etc., if needed
  • It is recommended to test your PIN for the first time, prior to departing on long trips to assure there are no issues

NOTE:  If you have any problems at the pump call FTM 605-773-3162

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