Body
Issue/Question
How do I get a WEX fuel card personal identification number (PIN)?
What are the steps to refuel a fleet vehicle when traveling?
Environment
- Fleet Vehicle
- Fuel Card
- Refueling a vehicle when traveling
Resolution
- In order to refuel Fleet & Travel Management (FTM) vehicles, the driver needs to use a new WEX fuel card with a personal identification number (PIN).
- If you have not received a PIN by email then call FTM office at 605-773-3162
- The State of South Dakota, Bureau of Human Resources and Administration will email you a PIN
Steps for fueling are:
- Use state fuel pumps with key fob when possible
- If retail fuel is needed, insert the WEX fuel card at the pump
- Enter your PIN #
- Insert correct odometer reading
- Select correct fuel type and begin fueling
- WEX cards are setup to allow for the purchase of car washes, washer fluids, oil etc., if needed
- It is recommended to test your PIN for the first time, prior to departing on long trips to assure there are no issues
NOTE: If you have any problems at the pump call FTM 605-773-3162