Issue/Question
A student, faculty, or staff member may encounter the following error after logging into Transact eAccounts mobile application.
Image Not Found
We were unable to find an image associated with your campus ID. Please contact your system administrator. (Error Codes: 5260, 6002, 6124)
Environment
Cause
The correct image appears on a physical Buzz Card. The image file size is too large for the app to handle, the Buzz Card office can resize the Buzz Card image for this to work properly.
Resolution
-
Contact bhsubuzzcardoffice@bhsu.edu with First Name, Last Name, and Student ID number, and the error that the user receives.